Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Rezooh (the “Service”), provided by Agile Invest Pty Ltd, an Australian private company (“Rezooh”, “we”, “us”, or “our”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

Rezooh is an AI-assisted job application platform that helps you tailor resumes, generate cover letters, track applications, and prepare for interviews. We may add, change, or remove features at any time. Some features depend on third-party providers and may be subject to their own terms (see Privacy Policy).

2. Your account

• You must be at least 16 years old to use the Service, or the minimum age of digital consent in your jurisdiction, whichever is higher.
• You are responsible for the accuracy of the information you provide and for safeguarding access to your account.
• You must notify us promptly at support@rezooh.com if you suspect unauthorized access.
• You agree to use the Service for your own job search and career development, not to scrape, resell, or sublicense it.

3. Subscriptions, billing, and refunds

Paid plans are billed in advance by Stripe in the currency shown at checkout (typically AUD). Subscriptions auto-renew at the end of each billing period until you cancel. You can cancel at any time from Settings → Billing; cancellation stops the next renewal but does not retroactively refund the current period unless our refund guarantee applies.

7-day money-back guarantee

Subscribe with confidence — full refund available for 7 days from signup.

Full refund mechanics, eligibility, and the “how to request a refund” flow are described on our Refund Policy page, which is incorporated into these Terms by reference. To the extent any consumer law (including the Australian Consumer Law) confers additional non-excludable rights on you, those rights apply in addition to this refund guarantee.

4. Acceptable use

You agree not to:

• Use the Service to apply for jobs en masse in a way that violates the policies of the destination employer or job board.
• Submit content that is unlawful, defamatory, infringing, or that contains another person's personal information without a lawful basis.
• Reverse engineer, decompile, scrape, or attempt to extract the underlying models, prompts, or training data of the Service, except where such restrictions are prohibited by law.
• Use the Service to build or train a competing product, or to re-sell generated output as a standalone service.
• Interfere with the Service's availability, security, or integrity, including by probing, scanning, or testing without authorization.

We may suspend or terminate accounts that breach these rules, with or without notice, depending on severity.

5. Your content and our content

You retain ownership of resumes, cover letters, application notes, and any other material you submit to the Service (“Your Content”). You grant Rezooh a worldwide, non-exclusive, royalty-free licence to host, process, and display Your Content for the purpose of operating and improving the Service for you.

AI-generated drafts produced for you from Your Content are yours to use. The underlying Service — including software, templates, prompts, and design — remains owned by Rezooh and our licensors. No intellectual property rights are transferred to you except as expressly stated in these Terms.

6. AI-generated output

Rezooh uses third-party large language models to generate drafts, summaries, and suggestions. These models are imperfect. You are responsible for reviewing every output for accuracy, tone, and factual correctness before sending it to an employer or other third party. Rezooh is not a substitute for professional legal, financial, or career advice.

7. Third-party services

The Service integrates with third-party providers (for example Stripe, Anthropic, Vercel, Neon, Resend, Sentry, and PostHog) listed in our Privacy Policy. Your use of those providers' features may be subject to their own terms. Rezooh is not responsible for outages or changes outside our control.

8. Enterprise customers and Data Processing Addendum

Enterprise customers who process personal data on behalf of their own users via Rezooh can request our Data Processing Addendum (DPA), which covers GDPR Article 28 / UK GDPR / APP 8 obligations, sub-processor disclosures, and security commitments. Email legal@rezooh.com from a company-domain address with your account email and we will send the current version.

9. Disclaimers

To the maximum extent permitted by law, the Service is provided “as is” and “as available” without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. Rezooh does not warrant that the Service will be uninterrupted, error-free, or that any particular application, interview, or hiring outcome will result from your use of it.

Nothing in these Terms is intended to exclude, restrict, or modify consumer guarantees under the Australian Consumer Law or any other rights that cannot be lawfully excluded.

10. Limitation of liability

To the maximum extent permitted by law, Rezooh's total aggregate liability to you for all claims arising out of or relating to the Service in any twelve-month period is limited to the greater of (a) the amount you paid Rezooh during that period, or (b) A$100. Rezooh is not liable for indirect, incidental, special, or consequential damages, or for loss of profits, goodwill, data, or opportunity, even if advised of the possibility.

11. Indemnity

You agree to indemnify and hold Rezooh harmless from any third-party claim arising from (a) your breach of these Terms, (b) Your Content, or (c) your use of the Service in a way that violates law or another person's rights.

12. Termination

You may stop using the Service at any time and delete your account from Settings → Data & Privacy. We may suspend or terminate your access if you breach these Terms, if your account is inactive for an extended period, or if we discontinue the Service. Sections that by their nature should survive termination — including IP ownership, disclaimers, liability limits, and governing law — will survive.

13. Changes to these Terms

We may update these Terms from time to time. If the change is material, we will give you reasonable notice (for example by email or in-app notice) before it takes effect. Continued use of the Service after the effective date constitutes acceptance.

14. Governing law

These Terms are governed by the laws of New South Wales, Australia. You and Rezooh submit to the non-exclusive jurisdiction of the courts of New South Wales and the federal courts of Australia for any dispute arising out of or relating to the Service. This does not override any mandatory consumer protection laws in your country of residence.

15. Contact

Questions about these Terms can be sent to support@rezooh.com.

Agile Invest Pty Ltd · Sydney, Australia